Once, a fast-food restaurant manager was in hot pursuit of a perfect 100% on his company’s “chicken efficiency” metric, which measured the ratio of chicken sold vs. chicken thrown out. To get it right, the manager just waited until the chicken was ordered before he...
Nearly every day, customer needs are different. Rampant technology advancement, heated competition, and a war for top talent have organizations looking to find ways to meet needs at faster paces with more delivery. Enter the Agile Lifecycle Model, which emphasizes...
Every year, businesses push out new products to willing consumers. Industry titans like Apple even manage to conjure up so much hype they’re generally swarmed with lines of eager customers anticipating the next launch. But, people would line up around the block...
What did you do the last time you started your car and saw a “check engine” or “change oil” notification? Even if you procrastinated a few days, you probably made your way to the dealership to take care of the warning. When it comes to your business, what warnings do...