Effective Date: 19-May-2025
Last Updated: 19-May-2025
TechGenies (“we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information across all regions in which we operate. This includes compliance with laws such as the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Brazilian LGPD, Canadian PIPEDA, and other applicable data protection laws.
1. Scope
This policy applies to all individuals who interact with our websites, products, services, platforms, and communications—regardless of location. By using our services, you agree to this Privacy Policy.
2. What We Collect
We may collect the following personal and technical information:
– Identity and Contact Data: Name, email, phone number, company name, country
– Account and Profile Data: Login credentials, account preferences, feedback
– Technical Data: Device type, IP address, browser, location data (city/country level), cookies
– Usage Data: Interactions with our services, clicks, time spent, and error logs
– Payment & Transactional Data: Billing and payment information (handled via secure third-party providers)
3. How We Use Your Data
We use your personal data to:
– Provide our services to you
– Improve performance and user experience
– Respond to inquiries and offer support
– Send updates, promotional content (with opt-out), or transactional emails
– Fulfill contractual and legal obligations
– Detect and prevent fraud, abuse, and security threats
4. Legal Basis for Processing
We rely on the following legal bases under global data laws:
– Your consent
– Contractual necessity
– Legal obligations
– Our legitimate interests (e.g., improving services, ensuring security)
5. Global Data Transfers
We may transfer your data to and store it in countries outside your own, including the USA, EU, UAE, or other jurisdictions. When we do, we implement safeguards such as:
– Standard Contractual Clauses (SCCs)
– Adequacy decisions by the EU
– Binding Corporate Rules (where applicable)
6. Your Rights by Region
European Union (GDPR)
You have the right to access, correct, erase, restrict processing, data portability, and object to processing.
California (CCPA/CPRA)
You have the right to know, delete, correct, and opt out of the sale or sharing of personal data.
Canada (PIPEDA)
You can access and challenge the accuracy of your personal data.
Brazil (LGPD)
You may request confirmation, access, correction, anonymization, or deletion of your personal data.
Other Regions
We respect applicable privacy rights per your country’s legislation.
To exercise your rights, contact us at: info@techgenies.com
7. Cookies & Tracking
We use cookies and similar technologies to enhance user experience, track usage, and provide targeted advertising. You can manage cookie settings via your browser or our cookie management tool.
8. Security
We maintain appropriate technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, or destruction.
9. Retention of Data
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
10. Children’s Privacy
Our services are not intended for children under 16. We do not knowingly collect information from children. If you believe a child has provided us personal information, please contact us immediately.
11. Updates to this Policy
We may revise this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date. Continued use of our services constitutes acceptance of changes.
12. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact:
Email: info@techgenies.com
Address: Dallas TX, USA (Headquarter), 2100 N Greenville Ave, Richardson, Texas, USA
Phone: +1 855 643 6437